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Straight answers.

Everything administrators ask us before they subscribe.

What do we have to do on our end?

Send us moments. Photos and short clips from activities, events, therapy wins and staff celebrations. One person on your team drops them in the shared folder. We handle the editing, writing, scheduling, posting and your Google reviews.

How do you get access to our pages?

We send your page admin an access request through Meta Business, LinkedIn and Google. They click Accept. No passwords change hands. You remain the owner and can remove us in one click. Not sure who your admin is? We will figure it out with you.

What do you do with our Google Business Profile?

We keep the listing accurate (hours, phone, photos, services) and monitor your reviews. We never guarantee a review gets removed; Google decides that. We report the ones that break Google's rules and follow up.

What about resident privacy and HIPAA?

We only post residents who have a signed photo or media consent on file with your facility. We never mention diagnoses or care details, and we never confirm who is a resident in comments or messages. Anything you ask us to remove comes down immediately.

Do you write content if we send nothing?

The posts families love are the real ones, so the more you send, the better it gets. If a week is quiet, we still keep your pages active with holiday, hiring, community and evergreen posts.

How do we know it's working?

Every quarter you get a written report on reach, follower growth, engagement and what performed best.

Is there anything beyond the $500?

Not for the standard package. If you want something specific outside it, we quote it separately before doing anything.

Do you work with groups?

Yes. Set the number of facilities at checkout. Groups of ten or more can email support@swolmg.com for group pricing.

Can we cancel?

Any time, from your billing portal. Service continues to the end of the paid month and your pages stay yours with everything we posted still on them.

Do you do on-site filming?

No. Your staff shoot on their phones; we do the editing and posting. That keeps the price at $500 and keeps content authentic.